Vacant job

Do you want to work with our client's exciting group pension solution, TryggPlan, and contribute to building Sweden's leading pension company? We are now looking for you with competence or interest in corporate and private insurance. Send in your application today, starting in August!

About the role

Customers and long-term relationships have been a key foundation for our client's success since the company was founded in 1856. They exist to positively shape the future with responsible advice and capital. Today and for generations to come. They aim to help everyone reach their goals and accelerate towards a sustainable future. Pension & Insurance at our client is one of the largest pension companies in Sweden, helping both businesses and private individuals. Their offering consists of products and services for important life events, with the ambition to create security in an uncertain future. By being part of a large financial group, they combine the advantages of a small company with the resources of a large one, giving you as an employee the opportunity to make an impact and develop and grow in your professional role.

The team handles administration together with colleagues in Solna, Sundsvall, and Vilnius. Since Group Pension is a multifaceted product containing many conditions and dependencies on various regulations, you will gradually learn different processes related to the product. To meet the external demands on their operations, they constantly work on developing processes and working methods. They also actively contribute to the work of developing and digitizing the product, where you will become a key player.

What we offer A long-term role in a stable organization with good opportunities for professional development and a network of professional colleagues.

Responsibilities

• Communicate with customers and partners regarding case status via phone and email.
• Ensure that all documentation complies with current regulations and internal guidelines.
• Register and update information in business systems.
• Perform quality checks on incoming documents.

We are looking for you who have:

• 1–2 years of experience in group pensions/insurance.
• Good knowledge of Swedish and English.
• Since the digital world changes rapidly and we continuously work on automating our processes, it is important that you are flexible and thrive in a changing environment.
• We also believe that you are curious about constantly learning new things by acting with proactivity and courage.

It is an advantage if you have:

• Previous experience from the insurance industry or banking.
• Experience in customer service or similar contact-intensive roles.

To succeed in the role, you have the following personal qualities:

• Adaptable to change.
• Trustworthy.
• Stress-resistant.

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so they do not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role and to promote equality, diversity, and a fair recruitment process.